Feedback process
We welcome feedback regarding the way in which we provide services to people with disabilities.
Feedback can be provided through the Contact page, and we will endeavour to respond in a timely manner.
Plenary Americas will make best efforts to respond within two weeks of receiving feedback in regards to the manner in which it provides goods and services to people with disabilities. However, in certain circumstances, Plenary Americas may be required to take further action to effectively address the feedback. In these circumstances, the individual will receive an acknowledgement that their feedback has been received within two weeks and they can expect a full response as soon as Plenary Americas has the information required to effectively address the feedback.
Alternative methods of providing and responding to feedback including accessible formats and communication supports can be arranged upon request.